NDIS – Disability Support Services

NDIS Services Disability Support

Who is this service for?

Centacare Southwest NSW is a registered National Disability Insurance Scheme provider. Centacare’s NDIS Support Coordinator can assist you with the implementation of your National Disability Insurance Scheme (NDIS) plan. Our NDIS Support Coordinators have knowledge and expertise in all plan areas, including Coordination of Supports and Delivery of Services.

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NDIS – National Disability Insurance Scheme

If you already have an NDIS plan or want to know how you can apply for one Centacare can help you.

Centacare is approved to deliver the following services:

Support Coordination

See our Support Coordination services

Our team works with you to organise the supports needed to live your best life.

Our dedicated NDIS Coordinators assist you to find individualised, quality supports in order to achieve your goals and to participate more fully in the community. This can include initial assistance with linking you with the right providers based on your needs, assistance to source providers and coordinating a range of supports.
Our NDIS Coordinators aim to build your capacity to manage of your own supports, strengthening your mental health recovery journey.

We do this by helping you to:

  • Understand your NDIS Plan
  • Choose and organise your supports
  • Make sure they do what they said they would do or make changes if you’re not happy
  • Work with you when it is time to make a new NDIS plan

PsychoSocial Recovery Coaching

Designed to support you when your mental health means you need increased  levels of support. Psychosocial Recovery Coaching is similar to the role done by a Support Coordinators with the added benefit of:

  • More face to face time to fully understand your needs
  • Help you get support from Mental Health Services

Therapy Supports

Under the National Disability Insurance Scheme (NDIS), these supports provide therapeutic services to participants with an established disability or impairment. We can provide counselling or psychological services, when your plan includes funding under Capacity Building – Improved Daily Living. Our qualified staff can assist you to develop the skills for independence and improve your community participation. Our NDIS therapeutic support services can offer you the following:

  • Psychological assessment, report writing and recommendations.
  • Psychoeducation and support with emotion regulation, self-esteem and communication.
  • Psychosocial assessment.
  • Individual counselling.
  • Family and carer support.
  • Capacity building and skill development.
  • Problem solving and linkage to other services.


Centacare SW NSW charges at the standard NDIS rate per hour as per NDIS Price Guide 2023-2024

Capacity Building Early Childhood Intervention Supports (under 7 years)

Under the National Disability Insurance Scheme (NDIS), the provision of Early Intervention provides capacity building supports, to assist children under the age of seven with a disability or developmental delay. Services and support can be delivered with their families and carers within the home, childhood education settings or other community settings. Our early childhood approach focuses on being both strength-based and family-centered. We are dedicated to enhancing overall quality of life. Our treatment plans are evidenced-based, focused upon improved independence, play and social skills, school readiness and communication.


  • Centacare SW NSW charges at the standard NDIS rate per hour as per NDIS Price Guide 2023-2024
  • Capacity Building Early Childhood Interventions Supports (under 7 years): $193.99
  • Capacity Building Early Childhood Interventions – Psychology (under 7 years): $214.41

Positive Behaviour Support Services

Under the National Disability Insurance Scheme (NDIS), Positive Behaviour Support refers to an approach that provides direction on how a person should be supported to decrease the occurrence of behaviours of concern, and improve their quality of life.

We understand that all behaviour serves a function, and offer effective, trauma-informed specialist behaviour support services that are individualistic and focus on the person’s strengths.

We use a variety of comprehensive assessment tools to assess the person’s individual needs, and develop plans that are functionally and socially significant for the person and their families.


Individuals, parents, support coordinators or other disability services can refer a participant to Centacare SW NSW for services.

Upon receiving a referral, the Behaviour Support Practitioner at Centacare South West NSW will check there is Improved Relationships funding allocated in the individual’s NDIS Plan. This is an important step in the process, as it is a requirement for accessing Specialist Behaviour Support under the NDIS. We will then work with you and your support team to arrange a suitable time for an intake appointment.

During the intake appointment, our Behaviour Support Practitioner will work from a person centred or family centred approach to understand your individual needs. This is done to best support you to achieve positive outcomes for you or your participant. Our intake appointment can be either face-to-face, via telehealth or over the phone, and takes approximately 1-1.5 hours. Our Behaviour Support Practitioner will work with you and your support team on the following:

  • Interim Support and Safety Plan.
  • Functional Behaviour Assessment (FBA).
  • Training and Education for your family and support team as required.
  • Comprehensive Positive Behaviour Support Plan.


  • Centacare SW NSW charges at the standard NDIS rate per hour as per NDIS Price Guide 2023-2024
  • Capacity Building: Improved Relationships (Specialist Behaviour Intervention Support): $214.41
  • Capacity Building: Improved Relationships (Behavioural Management Plan): $193.99.

View The Latest

NDIS Support Price Guide 2023-2024

NDIS support coordination

NDIS Services Disability Support

Who is this service for?

This program is for those individuals who have been found eligible for the NDIS (National disability insurance scheme) and have Support Coordination funded in their plan.

Learn More About

NDIS support coordination services

NDIS Support Coordination

Our team works with you to organise the supports needed to live your best life.

Our dedicated NDIS Support Coordination Officers will assist you to find and organise individualised, quality supports to achieve your goals and help you to participate more fully in the community. This would include assistance with linking you with the right providers and coordinating delivery of these supports so that they meet your needs and align with your NDIS Plan goals.

Centacare offers a person centred approach to service delivery ensuring our participants always have choice and control of all aspects of their lives.

Our NDIS Support Coordinators work with you to:

  • help you understand your NDIS plan;
  • ensure your plan runs smoothly and efficiently;
  • explore options to identify the services and service providers that best meet your individual needs, exercising full choice and control;
  • provide support to connect with service providers as outlined in your NDIS plan;
  • support you to access and navigate the NDIS Portal;
  • establish and renew service agreements; and
  • address plan issues.

Delivery of Service

Your dedicated NDIS Officers will work with you to achieve the goals identified in your NDIS plan; some of these may include:

  • providing assistance with everyday living needs;
  • building and maintain relationships with family and friends;
  • accessing the community for social and educational activities; and
  • connecting with medical and allied health services.

Service Registration

Fees, forms & how to apply

FEES: Fees charged as per the NDIS pricing arrangements and limits

DELIVERY: Online, face to face, and over the phone.


HOW TO APPLY:  Most requests come from the NDIS via Proda as a request for service. (RFS)
Participants can also contact Centacare on 1300 619 379 or enquire online.

Enquire Online

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What our clients say


I’m very happy with how Deb and Kay help me and my family. As a person with a hearing disability, I really appreciate the trouble they go to, to facilitate the supports I need and my communication requirements to ensure I fully understand the NDIS and my plan

D Chalmers

I’m really pleased my support coordinators arranged a case conference meeting and invited all the allied health specialists and support workers so that we could work together to develop a plan to provide me with the supports needed to meet my NDIS goals

R Seiler

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