EAP – Providing Support In Your Worklife

Who is this service for?

The Employee Assistance Program (EAP) is a professional service offering counselling, guidance and support to employees. These voluntary and confidential short-term counselling sessions are provided to you free of charge by your employer.

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Employee Assistance Program (EAP)

Is EAP only for Work related issues?

NO. EAP counselling is available for a range of issues that may include:

  • Relationship issues
  • Anxiety/ depression
  • Grief
  • Stress management
  • Trauma counselling
  • Decision making
  • Career concerns & career development
  • Organisational change
  • Goal setting & coaching
  • Work life balance
  • Conflict resolution & strategies
  • Separation or divorce
  • Transition to retirement

When is it helpful to talk to a counsellor?

Counselling can benefit people struggling with emotional difficulties, life challenges, and mental health concerns. It’s like physical exercise but for your brain.
If you experience any of the following emotions or feelings to the extent that they interfere with life, counselling may help you reduce their effects. It’s especially important to consider getting help if you feel controlled by symptoms such as:

  • Feeling distracted
  • Anxiety and stress
  • Poor concentration
  • Feeling overwhelmed
  • Struggling at work
  • Low motivation
  • Social isolation
  • Sleeping difficulties

What Happens in Counselling?

Our Counsellors will talk with you about your concerns and help you to address your problems in a positive way by helping you clarify the issues, explore options, develop strategies and increase self-awareness. For some people, just the process of telling their story to a counsellor, and being listened to, is helpful.

Who are Centacare EAP Counsellors?

Our counsellors are fully qualified, registered psychologists and social workers with a minimum of 5 years post graduate experience. They are registered with relevant professional bodies (APS and AASW) and adhere to the professional code of ethics.

Will my Employer know I have accessed EAP?

NO! Trust is very important. This service is completely confidential. Your employer or colleagues will never know you have contacted us, your privacy is guaranteed.
Early intervention with a minor issue may help prevent it developing into a major one.

How do I access EAP?

Simply phone us on 1300 619 379 or email eap(at)centacareswnsw.org.au and connect with our friendly team, mention you would like to access EAP counselling and the name of your workplace.

We will arrange an appointment with one of our EAP Counsellors. Costs will be covered by your employer. Your EAP can be delivered face to face, by phone or online.