Here for your new beginning
Settlement Engagement Transition Service (SETS)
Helping refugees and migrants feel connected and supported
Free Service | Community Support | Early Intervention | Inclusive
Starting fresh, together
Have you recently arrived in Australia? Our Settlement Engagement Transition Services (SETS) team is here to help you feel connected and supported in your new community. Whether you’re finding your way, learning how things work, or looking for a friendly hand, we provide guidance and support for a smoother transition into life in Australia.
How SETS can help you
The SETS program is designed to empower refugees, humanitarian entrants, and eligible permanent migrants by providing practical support and building stronger community connections.
Practical support and advocacy
Case management
Building community connections
Family capacity building
Independence and participation
Settling in doesn’t have to be overwhelming
Starting life in a new country can feel confusing and isolating. SETS provides personalised support so you don’t have to face challenges alone.
- Friendly, professional team ready to listen.
- Clear guidance to navigate systems and services.
- Support tailored to your culture, needs, and goals.
Building strength in community
We believe settlement is about more than services, it’s about belonging. Our team helps create strong foundations for individuals, families, and communities.
- Programs to encourage independence and wellbeing.
- Opportunities to connect with others and share experiences.
- Support that grows both family and community resilience.
Download information PDF
Connected, Supported, Empowered.
Our team walks beside you every step of the way. Professional, caring, and committed to helping you feel at home.
Ready to begin?
Contact our friendly team today to learn how SETS can support you. Referrals are welcome, or you can reach out directly if you think this service is right for you.
- Drop us a message via the contact form
- Call us: 1300 619 379
Albury
566 Macauley St, Albury NSW 2640 – View in maps
Griffith
4/136-140 Yambil St, Griffith – View in maps
Wagga
203 Tarcutta St, Wagga Wagga – View in maps
Mulwala
109 Melbourne St, Mulwala NSW 2647 – View in maps
Telehealth
About our organisation
Centacare South West NSW
Support that’s real, local, and here when you need it.
We’re a not-for-profit social service agency working across Wagga, Albury, Griffith, Mulwala and the wider Riverina. Our team supports individuals, families and communities through counselling, mental health services, NDIS support, school wellbeing programs, and more.
Whatever life throws your way, we’re here to help you face it — with compassion, practical support, and a safe space to feel heard.
Supporting Children Through Trauma
