Here to help you navigate your NDIS journey

NDIS Support Coordination

Guiding you through your NDIS plan with confidence.

NDIS Registered Provider | Expert Guidance | Local & Trusted | No Extra Fees

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Your plan, your choice, your journey

Navigating your NDIS plan can feel overwhelming at first- that’s where we come in. As a registered and accredited NDIS provider, Centacare South West NSW helps you understand, implement, and manage your plan with confidence. We work alongside you to find the right services, stay informed, and achieve your goals every step of the way.

How Support Coordination helps

Understand your NDIS plan

We’ll explain your plan in simple terms and identify which supports will best meet your needs and goals.

Find local providers

We connect you with the right service providers including allied health, community and mainstream supports.  Each option is matched to suit your needs, preferences, and budget.

Set up service agreements

We’ll help organise and manage your service agreements, taking care of the finer details so you can focus on what matters most.

Provide ongoing guidance

Our team stays by your side, offering advice and support throughout your NDIS journey. We’ll help resolve issues and ensure your supports continue to meet your needs.

Access local support across South West NSW

We deliver Support Coordination throughout Albury, Berrigan, Coolamon, Griffith, Junee, Leeton, Lockhart, Mulwala, Narrandera, Tumbarumba, Wagga Wagga, and surrounding areas.


Eligibility

Who is eligible for Support Coordination?

Support Coordination funding is approved by the NDIS for people who would benefit from expert guidance in managing their plan. You may be eligible if:

  • You are new to the NDIS or have recently experienced major life changes.
  • You don’t have a strong informal support network to assist you.
  • You’d benefit from help connecting to and coordinating your supports.
  • You’re building the skills to manage your plan independently in future.

Why do I need a Support Coordinator?

Navigating your NDIS plan can be tricky but you don’t have to do it alone.

  • We help you find and connect with the right supports.
  • You stay in control while we manage the details.
  • Build independence and confidence through informed decisions.
  • Learn how to make the most of your NDIS funding.

What to expect from us

Our Support Coordinators are professional, compassionate, and committed to making your journey easier.

  • We prioritise accessibility, accountability, and genuine care.
  • We never charge above the NDIS charter.
  • We’re a trusted, accredited NDIS provider across South West NSW.
  • We keep communication clear and decisions in your hands.

How to engage us


Getting started is simple

  1. Check your plan – Look for Support Coordination funding under your Capacity Building budget.
  2. Confirm your level – Centacare offers Level 2 Support Coordination, helping you strengthen your ability to manage supports and live independently.
  3. Submit a Request for Service (RFS) – Log in to proda.humanservices.gov.au or contact us directly on 1300 619 379 to lodge your request.

Ready to get started?

We’ll guide you through each step to connect you with the right supports for your needs.

Empowered, Informed, Supported.

We’re here to help you make the most of your NDIS plan with guidance you can trust and support that grows with you.

Ready when you are

Let’s make your NDIS journey smoother. Our friendly team will help you check eligibility, confirm funding, and start your Support Coordination today.

Support Coordination must be included in your NDIS plan under Capacity Building. If it’s not yet approved, your plan manager can help you apply.

  • Drop us a message via the contact form
  • Call us: 1300 619 379
  • Telehealth available for regional families or those who prefer online

Albury
566 Macauley St, Albury NSW 2640 – View in maps

Griffith
4/136-140 Yambil St, Griffith – View in maps

Wagga
203 Tarcutta St, Wagga Wagga – View in maps

Mulwala
109 Melbourne St, Mulwala NSW 2647 – View in maps

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About our organisation

Centacare South West NSW

Support that’s real, local, and here when you need it.

We’re a not-for-profit social service agency working across Wagga, Albury, Griffith, Mulwala and the wider Riverina. Our team supports individuals, families and communities through counselling, mental health services, NDIS support, school wellbeing programs, and more.

Whatever life throws your way, we’re here to help you face it — with compassion, practical support, and a safe space to feel heard.

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