Here to support positive change, together
Positive Behaviour Support (PBS)
Helping individuals thrive through understanding and positive change.
Registered NDIS Provider | Person-Centred | Evidence-Based | Supportive & Respectful
Understanding behaviour, building better days
Positive Behaviour Support (PBS) helps people understand the reasons behind challenging behaviours so they can build skills, confidence, and meaningful connections. Our practitioners work closely with individuals, families, and support networks to create practical, strengths-based plans that enhance daily life, reduce stress, and promote lasting wellbeing.
How Positive Behaviour Support works
Every plan begins with understanding the person, their strengths, needs, and environment.
Individualised plans that make sense to you
Skill building and communication strategies
Reducing restrictive practices
Collaboration and training
Delivered locally across South West NSW
6 Steps to Your Positive Behaviour Plan
Our structured six-step approach ensures clarity, consistency, and collaboration every step of the way.
- Build your team – Identify key people in your life who’ll work together on your plan.
- Data collection – We observe, listen, and understand your environment and communication style.
- Interim plan – Short-term strategies keep everyone safe while we learn more.
- Functional behaviour assessment – We explore the reasons behind behaviours to shape long-term solutions.
- Comprehensive plan – A full, personalised roadmap for positive change and skill development.
- Monitoring success – Regular check-ins, training, and adjustments to keep progress on track.
Who can access this service?
Positive Behaviour Support is available to people with funding for Behaviour Support under Capacity Building in their NDIS plan or through Early Intervention where hours are allocated for behavioural support.
Unsure if you’re eligible?
You don’t need to navigate the NDIS alone. Our team can explain funding options and guide you through the process.
Why Positive Behaviour Support matters
PBS focuses on understanding to build safer, more connected environments.
Improves quality of life and wellbeing.
- Encourages independence and community participation.
- Strengthens relationships through clearer communication.
- Reduces stress for individuals and carers alike.
- Promotes dignity, choice, and respect.
Empowered. Supported. Understood.
Everyone deserves to feel safe, valued, and in control of their future. Our experienced practitioners are here to listen, guide, and walk beside you as we create positive change together.
Ready to get started?
Let’s build your Positive Behaviour Support plan together. Contact us to arrange an initial consultation and learn how we can help you or someone you care for live with greater independence and confidence.
A current NDIS plan with Behaviour Support or Early Intervention funding is required. We can also assist with plan reviews and referrals.
- Drop us a message via the contact form
- Call us: 1300 619 379
- Telehealth available for regional families or those who prefer online
Albury
566 Macauley St, Albury NSW 2640 – View in maps
Griffith
4/136-140 Yambil St, Griffith – View in maps
Wagga
203 Tarcutta St, Wagga Wagga – View in maps
Mulwala
109 Melbourne St, Mulwala NSW 2647 – View in maps
About our organisation
Centacare South West NSW
Support that’s real, local, and here when you need it.
We’re a not-for-profit social service agency working across Wagga, Albury, Griffith, Mulwala and the wider Riverina. Our team supports individuals, families and communities through counselling, mental health services, NDIS support, school wellbeing programs, and more.
Whatever life throws your way, we’re here to help you face it — with compassion, practical support, and a safe space to feel heard.
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