About the Role

We are seeking a Family and Community Education Practitioner to deliver a wide range of early-intervention supports to children, young people, families and communities in Albury. The role strengthens wellbeing and safety, enhances family functioning, and increases community participation, particularly for vulnerable or at-risk individuals.
Working collaboratively with schools, health providers and community organisations, the position promotes positive developmental outcomes, supports parents and caregivers through evidence-informed programs, and contributes to broader community-strengthening initiatives.

Key Responsibilities

Program Delivery & Family Support

• Deliver targeted early-intervention supports to identify emerging needs and reduce risk for children, young people and families.
• Facilitate evidence-informed, child-focused parenting programs that strengthen parenting capacity and parent-child relationships.
• Provide structured education and practical strategies to help parents create safe, nurturing home environments.
• Offer individualised in-home and outreach parenting education.
• Provide direct support to children and young people through guidance, practical assistance and age-appropriate interventions.

Community Engagement & Collaboration

• Engage in community events, interagency meetings and collaborative projects with families and local services.
• Provide information, support and referrals for families in need.
• Work collaboratively with schools, early childhood services, health providers and community organisations to ensure coordinated, timely support.
• Contribute to community activities that increase social inclusion, family connections and community participation, with attention to Aboriginal communities.

Case Management & Service Coordination

• Ensure case management processes are structured, consistent and responsive.
• Monitor, review and evaluate client outcomes and manage waiting lists.
• Establish and maintain strong two-way referral pathways within local networks.

Service Quality & Practice Excellence

• Conduct needs analyses to ensure parenting programs are aligned with best-practice evidence and community priorities.
• Work within legal and ethical frameworks, including Family Law Act requirements and Centacare’s Clinical Governance Framework.
• Maintain accurate professional records and statistical data.
• Use and implement evidence-based, strengths-based and culturally responsive practices.
• Participate in supervision, professional development, team collaboration and continuous improvement activities.

Quality Assurance, Safety & Compliance

• Adhere to WHS requirements and contribute to a positive, respectful workplace.
• Comply with organisational policies, quality assurance processes and confidentiality standards.
• Contribute to audits, training and quality reviews to ensure program excellence.

Human Resources

• Participate in supervision, team meetings, and peer support activities.
• Support student placements by providing guidance aligned with Centacare values.
• Undertake additional duties as requested by the Education Manager.

Essential Requirements

• Relevant tertiary qualification in Early Childhood Education, Community Services/Health, Counselling, Social Work, Social Sciences or related field.
• Demonstrated experience designing and delivering group education or psychoeducational programs for children, adolescents, families and organisations.
• Proven ability to develop and deliver inclusive, strengths-based programs tailored for diverse groups, including children, youth, families and NDIS participants.
• Experience in outreach and community engagement, particularly in school, community or family-support settings.
• Demonstrated experience delivering evidence-based group work across varied contexts.
• Strong understanding and practical application of Strengths-Based and Trauma-Informed practice.
• Ability to supervise and support university students on placement.
• High-level interpersonal skills with the ability to work collaboratively and independently.
• Sensitivity to the needs of Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse clients, and people with disability or experiencing disadvantage.

Desirable

• Training or certification in Trauma-Informed Care, Child Protection, Family Systems Theory or Applied Suicide Intervention Skills Training (ASIST).
• Experience working with Aboriginal families and communities, including knowledge of culturally responsive and community-led practices.
• Experience delivering group education or community workshops in school, early learning or outreach settings.
• Knowledge of domestic and family violence frameworks and risk assessment tools.
• Understanding of child development, neurodiversity and additional support needs (e.g. NDIS, disability supports).
• Experience in case coordination or collaborative practice with allied health, education or community agencies.
• Ability to develop program resources, workshop materials or digital learning tools.
• Familiarity with data collection systems, CRMs or client management software.
• Current accreditation or willingness to complete additional training relevant to parenting education or early-intervention programs.

If you’re passionate about making a real difference in the lives of children, young people and families, this role offers a meaningful opportunity to do just that. As a Family and Community Education Practitioner, you’ll join a supportive, values-driven team delivering evidence-informed programs that strengthen wellbeing, build confidence in parents and caregivers, and create safer, more connected communities. With full-time or part-time options available in Albury, this is your chance to bring your skills, compassion and creativity to a role where your impact truly matters.